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Ordering Process

Order by Phone

Orders can be placed by phone from 9:00 am. – 4:00 pm. Monday though Friday.

CALL OR TEXT: 314-983-0090

FAX: 314-569-0094 

In case of emergencies please text.

For Local Customers

Pick up and Drop off Hours:

10:00 am – 4:00 pm Monday to Friday

Showroon hours:

10:00am – 3:00 pm Tuesday to Friday

Free consultation by appointment only.

For Out of State Customers

There is no tax charged for out of state orders. To insure our proper level of service and quality, clients must provide All Seasons an accurate shipping address or contact information.

Cancellation Policy

If Client shall, for any reason whatsoever cancel his/her Agreement, a 25% will be charged for restocking fee. Please be aware that once the items have left our dock, full charges may apply, unless or otherwise, items that are not opened and returned promptly, will then a 25%, will be charged for restocking fee plus delivery. We always try our best to accommodate any last minute orders.

SECURITY DEPOSITS/PAYMENTS

In order to reserve your linens, Client must fax a signed copy of the agreement to All Seasons Linen Rentals along with a valid credit card.

Damaged/Lost Linens apply to all customers

The customer is liable, if linen is lost, torn, burned or damaged

The replacement value will be charged in addition to the rental charge.

Confirmation of Order and Shipping Dates:

The day that you place an order or reserve a date, you will be receiving a confirmation that includes a ship date, delivery date, event date and return date. After your event, you are responsible for returning the linen to All Seasons using either the return bag enclosed with your order or the original shipping box. Make sure to have the linen counted, packaged and sent back using the enclosed UPS labels on the first business day following your event. If linen is not received back by the 4th business day following your event, extra rental charges may apply.

Shipping Procedure

Easy as 1. 2. 3.

1. Re-use the same boxes for return.

2. Use the UPS labels provided for return.

3. Return the boxes to UPS or call UPS at 800-PICKUPS (800-742-5877) for a pickup.